Good Neighbour Volunteers - Penistone
Hosted by: Age UK Barnsley

Volunteer Good Neighbours are available to visit older people who live in their local area at times when they need some extra help. It may be that they have been ill, been in hospital or that the weather is really bad and they can’t get out to do their shopping. It may be that the older person does not get out very often and would benefit from their Good Neighbour calling in or telephoning for a regular chat. It may be a relationship that only needs to last a short time until the older person feels better or the weather picks up and the amount of involvement will depend on how much the volunteer wishes to have and the needs of the older person. Each Good Neighbour Volunteer will have an agreement in place that sets out the nature and limits of support that they would like to offer.

Tasks may include:
•Visiting or telephoning an older person in your locality on a regular or short term basis e.g. once a week or just at times when they need a bit of extra support.
•Providing low level practical support when it is needed e.g. posting letters, collecting prescriptions or doing some shopping.
•Taking the older person out in the community e.g. to attend groups, go to the library or support them to go shopping.
•Checking to ensure that the older person is well and that they are able to call in other services if they need them.
•Relieving social isolation by talking with the older person about what is happening in their lives.
•Making accurate and legible records.
•Reporting any concerns to the Service Manager
•Complying with service standards and boundaries and recognising Age UK Barnsley’s policies and procedures.
•Attending induction and occasional ongoing training by arrangement

How many volunteers are needed:

5+

Skills and quaifications:

Volunteer Good Neighbours do not need any special qualifications or experience but you would be:
•Prepared to give up a little time. This may be a regular commitment or an undertaking to provide time limited practical help only when an older person in your locality needs it e.g. following illness or in bad weather.
•Have good daily living skills and be able to support an older person with practical tasks like shopping, reminding them about appointments or making a hot drink.
•Comfortable talking to older people, able to make them feel at ease and have good listening skills.
•Respectful of other people’s home and wishes
•Able to maintain confidentiality and follow service boundaries
•Committed to ensuring a good quality of life for older people.
•Willing to attend induction and occasional training and support sessions
•Able to complete a basic written record of the support you provide
•Comfortable in following service policies and procedure

The role is for people in the Penistone and surrounding area, and workers will be based in the Penistone library.

Gender restrictions?: No
Type of activity: Advice work, Befriending and buddying, Caring, Community Work