Volunteer Welcome Assistants
Hosted by: National Trust

Wentworth Castle Gardens is a national treasure including 63 acres of formal gardens and 500 acres of parkland, with many stories to tell. We want to give visitors a warm,friendly and relaxed welcome so they feel free to explore the property and have fun. Volunteer Welcome Assistants are key to us achieving this. Based in the Visitor Reception Building you will be one of the first people visitors meet. You should enjoy meeting new people and working within a diverse team.
What's involved?
Giving visitors a friendly welcome when they first arrive and ensuring they have the information they need to enjoy their visit
Talking to visitors about the National Trust
Supporting visitors with particular needs to understand how they can access different parts of the garden and parkland and get the most from their visit
Sharing the stories, historical and modern, of Wentworth Castle Gardens and our partners, Northern College and Barnsley Council
Being part of a team ensuring that everyone who visits feels welcome and included
You don’t need any previous experience just a desire to help visitors enjoy their day and provide great customer service.
We are looking for new volunteers that want to help regularly on weekends and during school holidays.

Days required: Mon AM, Mon PM, Tues AM, Tues PM, Weds AM, Weds PM, Thur AM, Thur PM, Fri AM, Fri PM, Sat AM, Sat PM, Sun AM, Sun PM

How many volunteers are needed:


Recruitment process:

To apply, there is an application form which asks for basic details about you. It should take a few weeks before you are invited in for an informal 'getting to know you' chat. They should be invited in within 2 - 3 weeks.

Skills and quaifications:

Love meeting and talking to people of all ages and backgrounds
Can put people at their ease and are helpful, friendly and approachable
Love Wentworth Castle Gardens and are excited about telling its stories
Want to be part of an enthusiastic team.
You are looking for a volunteering opportunity during our busiest times on weekends and school holidays.

Suitable for specific groups: BME, Event volunteers, Unemployed
Gender restrictions?: No