Volunteer Driver - Mobility Aids
Hosted by: British Red Cross

This is a very rewarding role providing much-needed support for people who are accessing our service. The main element of the role is to deliver or collect wheelchairs to/from people’s homes supporting them to maintain their independence, or you could choose to support members of the public from varying locations around the hub area (e.g. often using partner supermarket car parks) to enable them to obtain a wheelchair or other mobility aids equipment. You could also be driving between hub and spoke locations to transfer stock. This is the ideal role for someone who enjoys meeting people, can show compassion and empathy and who likes driving. It will involve driving a Red Cross or hire vehicle.
Typical tasks include:
Delivering and collecting wheelchairs (or other mobility aids equipment) – including overdue equipment (you will be driving a transit Van style vehicle up to and including a long Wheel Based version). You might also be driving to pre-arranged locations to operate a ‘pop up’ spoke.
Loading and Unloading wheelchairs ready for daily runs.
Issuing and receiving wheelchairs (or other mobility aids equipment)
Setting up and operating the mobile ‘pop up’ spoke.
Demonstrating how to use and look after our wheelchairs
Dealing with enquiries from people wanting to borrow a wheelchair (or other equipment)
Using a computer-based stock control system
Receiving payments / donations and issuing receipts
Signposting to other Red Cross services/provider (including the Mobility Aids Retail website)
These are just some examples. You will work within a great team and be fully supported by the Volunteer Coordinator.

Days required: Mon AM, Mon PM, Tues AM, Tues PM, Weds AM, Weds PM, Thur AM, Thur PM, Fri PM

How many volunteers are needed:


Recruitment process:

Core learning/requirements
Approximate training hours 3.5.

Minimum Induction – within 3 weeks
Has been introduced to Line Manager and role description discussed

Has been given a H&S briefing pertinent to the site they will normally be operating from

Has been familiarised with any equipment required to carry out the role

Has received any workwear, if required for the role

Full Induction – within 3 months
Welcome to the British Red Cross e-learning 2019 (BRC-IND-EL)

Safe Working Practices: Display Screen Equipment (BRC-DSE-19)

We provide a well-structured pathway to ensure you have all the skills, knowledge and confidence to undertake this role as soon as possible. Following a short telephone interview, we will arrange for you to meet the Mobility Aids Volunteer Coordinator who will be your line manager. You can start ‘shadowing’ straightaway i.e. spend time with the team to see first-hand how the service runs.

Skills and quaifications:

We are looking for someone who:
Enjoys meeting people and has good interpersonal skills
Has a full driving licence (ideally for 2 years and above the age of 21)
Is fit and able to lift/move wheelchairs.
Is IT-literate
Is willing to attend induction and foundation training
Will uphold the Fundamental Principles of the International Red Cross and Red Crescent Movement and Red Cross policies including Equal Opportunities
Will act in accordance with our values and behaviours framework
Will treat people with respect and uphold their dignity
What we offer
Meet new people and be part of a dynamic and inclusive team
A great opportunity to develop your existing skills and gain new ones
All training and induction for the role (there is no charge for training)
Reasonable pre-agreed travel expenses for the role including for attending training
An opportunity to be part of the world’s largest humanitarian organisation and the knowledge that you are making a difference to people’s lives
Young People and this role
We value the energy and enthusiasm that young people bring to this role. The minimum age you can volunteer for the Red Cross is fifteen years old, however for this role and due to lone working and driving requirement you must be at least twenty-one years old. Other roles are available (see Mobility Aids Volunteer role descriptions).

Gender restrictions?: No
Type of activity: Administration, Caring, Driving